About us
Our team at BakeMate has over 15 years of experience in serving the baking industry. Passionate about designing reliable, efficient, and user-friendly machines that help bakers around the world achieve their dreams, we’re excited to bring our expertise to the table and offer innovative solutions to meet all your baking needs.
Whether you’re a budding bakery looking to expand your production or an established manufacturer seeking efficient equipment, we’ve got you covered. We’ll work with you to design a machine that not only meets your needs but exceeds your expectations.
We understand that reliable and efficient equipment is essential for baking, and that’s why we take pride in designing machines that are dependable and easy to use. Our commitment to excellence and passion for innovation make us a leading provider of premium baking solutions that help our customers achieve their goals.
What we do
Our services
Equipment Supplier
We strive to provide our customers with the best in both new and refurbished equipment.
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Engineering Solutions
Specialized in providing innovative and reliable equipment to bakeries of all sizes.
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Services & Maintenance
Specialized in providing innovative and reliable equipment to bakeries of all sizes.
Learn MoreSimple Simon
Manufacturer of Simple Simon pie machines. Providing servicing and support for over 15 years.
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Our subscription plans
Tier 1
Cloud 365 (Monthly Plan)
Direct access to BakeMate support. Our team connects remotely to diagnose and resolve issues fast.
What is included
- Machine is hosted on our support cloud
- Allows for remote diagnostic of the machine
- Reduces the need for a service call
- Retraining can be done remotely
- Technician's time is charged per hour
Tier 1
Cloud 365 (Annual Plan)
Direct access to BakeMate support. Our team connects remotely to diagnose and resolve issues fast.
What is included
- Machine is hosted on our support cloud
- Allows for remote diagnostic of the machine
- Reduces the need for a service call
- Retraining can be done remotely
- Technician's time is charged per hour
Tier 2
Cloud 365 + Backup (Monthly Plan)
Full visibility and control. View live data, push recipe changes, and export production logs from anywhere.
What is included
- Backup of your recipes and settings stored on our cloud
- Lower down time in the event of a machine breakdown
Tier 2
Cloud 365 + Backup (Annual Plan)
Full visibility and control. View live data, push recipe changes, and export production logs from anywhere.
What is included
- Backup of your recipes and settings stored on our cloud
- Lower down time in the event of a machine breakdown
Tier 3
Remote assistance with backup + cloud support (Monthly Plan)
Everything in Tier 1, plus secure off-site backups of your machine configuration and all recipes.
What is included
- Machine is hosted on our support cloud
- Allows for remote diagnostic of the machine
- Reduces the need for a service call
Tier 3
Remote assistance with backup + cloud support (Annual Plan)
Everything in Tier 1, plus secure off-site backups of your machine configuration and all recipes.
What is included
- Machine is hosted on our support cloud
- Allows for remote diagnostic of the machine
- Reduces the need for a service call
How it works
Support in three steps
Enter machine claim code
Every BakeMate machine has a unique serial number. Enter it to verify your machine and unlock the support plans designed for your equipment.
Choose your plan
Every BakeMate machine has a unique serial number. Enter it to verify your machine and unlock the support plans designed for your equipment.
Stay connected
Every BakeMate machine has a unique serial number. Enter it to verify your machine and unlock the support plans designed for your equipment.
Highlights
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Aluminum 454
Every BakeMate machine has a unique serial number. Enter it to verify your machine and unlock the support plans
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Baking Machine
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Happy Customers
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Aluminum 454
Every BakeMate machine has a unique serial number. Enter it to verify your machine and unlock the support plans designed for your equipment.
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What our Client says
Testimonials
Testimonials provide a sense of what it's like to work with you or use your products. Change the text and add your own. A great testimonial can boost your brand’s image. Click to edit and add your own. Testimonials are a great way to share positive feedback you have received and encourage others to work with you. Add your own here.
Testimonials provide a sense of what it's like to work with you or use your products. Change the text and add your own. A great testimonial can boost your brand’s image. Click to edit and add your own. Testimonials are a great way to share positive feedback you have received and encourage others to work with you. Add your own here.
Testimonials provide a sense of what it's like to work with you or use your products. Change the text and add your own. A great testimonial can boost your brand’s image. Click to edit and add your own. Testimonials are a great way to share positive feedback you have received and encourage others to work with you. Add your own here.
FAQ
You’ve likely got a few questions
We understand that purchasing baking machinery can be a big decision. That's why we've created this FAQs section to address some of the most common questions we receive. From warranties to technical support, we've got you covered. Take a look and see if we've already answered your question. If you don't see what you're looking for, please get in touch and our team will be happy to help.
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